It started with a bold endeavour
PulseSync was founded in 2007. It started with a bold endeavour to develop a mobile electronic medical record application for nurses and doctors who were traveling home to home, providing medical care to the frail and terminally ill elderly.
This unprecedented technology was made possible by the support of Lien Foundation, a visionary philanthropic house who gathered the resources and mitigated the risks for adopting organisations.
Despite early resistance, the outcomes were irrefutable. Overnight, medical records became easily shareable and accessible among care members, “shrinking” bulky paper-based medical dockets into pocket-friendly devices. Healthcare workers were empowered to advise patients and their caregivers while on the go. Employee productivity and morale soared while immediacy of care improved, even in the most time-sensitive of situations.
Amidst the challenges, one defining moment stood out: when a group of nurses arrived at our office, unannounced, with homemade cookies to show their gratitude.
Since then, we have never looked back.
We believe that at the intersection of technology, personal superposition and aged care, lies the key to better aged care for future generations.
Over the years, we have evolved from a bespoke development company to one with a suite of proven products such as IngoT® (cloud-based care management software), Gym Tonic® (integrated strength training management system), and Raisoft® (cloud-based interRAI care assessment software).
Our clients continue to be mainly aged care providers, both non-profit* and for-profit. They range from national care coordination agencies, hospitals, nursing homes, and hospices, to community-based services such as day rehabilitation centres, day care centres, and home care providers.
*colloquially known as Voluntary Welfare Organisations/ Social Service Agencies (or VWOs/ SSAs).
Besides our commitment to our products and services, we also contribute as subject matter experts to a range of progressive research/publications such as Hospitable Hospice, The Economics of Singapore Nursing Home Care, Safe But Soulless, Long Term Care Manpower Study, National Care Assessment Framework (IT) and Impact of Covid-19 on ILTC.